PATIENT RESOURCES
TREATMENT PLANS AND INFORMED CONSENT
Most patients worry about the fee incurred with dental care and don’t want to be surprised with an unexpected bill after the work has been done. We respect and understand these concerns. Therefore, before any work begins, we create a treatment plan and obtain informed consent.
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CANCELLATIONS AND MISSED APPOINTMENTS
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Keeping your appointment is very important to us. Failure to keep a scheduled appointment means we could have helped another patient during that time. We understand that occasionally emergencies do occur at the last minute, but if you need to reschedule, we ask you to try to give us at least 36 hours notice. We make every effort to be courteous and remind you about your appointment ahead of time. Failed appointments may result in a $50.00 fee per hour of appointment time.
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RESERVATION POLICY
When reserving an appointment longer than 2 hours, we may require a deposit of 25% of your co-payment for the procedure.
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MULTIPLE FAMILY MEMBERS ON THE SAME DAY
We will do our best to try and accommodate a limit of two members from the same family on the same day. Please discuss this with our practice manager if you have any questions. Please do not hesitate to ask us questions about our policies. We want you to be comfortable in dealing with these matters and we urge you to contact us by email at ddsofficecov@yahoo.com or phone at 985-892-2711 if you have any questions.
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OFFICE FINANCIAL POLICY
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We want to provide you with affordable, high-quality treatment that fits your budget. If you have dental insurance we will obtain that information before your appointment and verify your coverage. We will bill your dental insurance carrier for you and will do our best at estimating your co-payment. The patient or patient’s guardian is responsible for any treatment not covered by their dental insurance. If your insurance company has not paid your account in full within 60 days of their receipt of our claim, the balance is your responsibility. Co-payments are due at the time services are rendered. We have several options available to pay for serviced including cash, check, debit card, Master Card, Visa, Discover, American Express and Care Credit.
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Payment for services rendered is due at the time of treatment.
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INSURANCE AND BILLING
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We accept most traditional insurance plans; please contact our office to verify the acceptance of your plan. It is our pleasure to assist patients who have dental insurance. We know that insurance rules can be confusing, so let us assure you that with our experienced staff, we will do our best to give you an accurate treatment plan that will itemize your fees. Interest free financing through Care Credit is available to our patients that qualify. Select the button below to apply. Be sure to select Dr. Ilawan as the when starting your application.
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NEW PATIENTS
Your first step as a new patient is to schedule an appointment by calling 985.892.2711. Our knowledgeable staff will help determine weather you should begin in our hygiene department or schedule a consultation to take care of a specific concern.
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Your first visit to Dr. Charlie P. Ilawan’s practice establishes a vital foundation for our relationship with you. Before the first visit, we will obtain your dental coverage information from you. We will verify your coverage so an accurate treatment plan may be presented to you. During this visit, we will obtain important background information including your medical history which will include a list of your medications.
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To save time on your first visit, print out and complete the Dr. Ilawan’s Patient Information Form* before you arrive for your appointment.
*In order to view or print these forms, your will need Adobe Acrobat Reader installed.
PATIENT FORMS
Download these forms for your convenience. Please print and complete the patient forms in preparation for your visit (There is a total of 2 pages to print)
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*In order to view or print these forms, your will need Adobe Acrobat Reader installed.
